Many businesses have harnessed the unique capabilities of
web conferencing to move formal and informal training to the
World Wide Web. Web conferencing extends reach, increases
productivity, involves learners and subject matter experts not
otherwise available, and helps an organization package
training in bite size chunks. But do the benefits go deeper?
What are the best approaches to using web conferencing for
training? Are there particular tricks of the trade that can
be replicated?
To find out exactly how web conferencing can work in
practice for training and other applications, how one best
implements, and what to expect for results, Wainhouse
Research conducted a number of in-depth interviews with
companies that use web conferencing every day. The findings
provide direction to any business seeking to improve its
training activities through best practices.

More information at: http://extension.unh.edu/blogs/itde/12704_wh_onlinelearning.pdf